How Do I Track My Order:
You will receive an email confirmation shortly after you place an order. You will also be able to log into your account on our website to view any of your current or previous orders.
You will be able to track shipments through our shipping carriers' websites. Once your order is shipped, you will receive an email from either FedEx, UPS, or USPS with your package's tracking number. If you need further help in tracking your order details, please call us at 1-888-670-3635 or email us at customerservice@hatclub.com.
+ Do You Offer Free Shipping?
Free Shipping on orders over $100, all orders under will be a $10 flat shipping fee in the US only. International shipping rates do apply.
+ Can I Return Or Exchange My Order?
**All items Are Final Sale. No Returns. No Refunds. No Exchanges. No Cancelations
+ Can I Cancel My Order?
Due to the limited nature of our products, orders may not be canceled once placed.
+ How Long Will It Take To Receive My Order?
Allow 1 - 2 Weeks.
+ How Is Sales Tax Calculated?
We must charge sales tax in accordance with state and local laws and regulations on all orders. Sales tax is added during checkout on the items in your cart. There is no sales tax on shipping.
+ When Am I Charged?
Your payment method is charged at the time your order is placed. You will see an “Authorized” message on your transactions immediately to verify available funds are available for the transaction. Your payment method statement may show a pending transaction for your order amount until we have shipped your order.
+ Is My Credit Card Information Safe?
We want you to feel comfortable that your personal information will be kept safe throughout your entire shopping experience. For added safety, we do not store credit card information on our web server after processing your order.
+ Do You Offer Custom Orders?
Yes, write us an email with your design, provide photos if needed. Additional Patches, logos will result in an additional charge. Pricing will depend on designs.